At Shanviera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or create an account.
- Non-Personal Information: Browser type, IP address, and browsing behavior (e.g., pages visited, time spent) collected via cookies and analytics tools.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you about your orders, promotions, or customer service inquiries.
- To improve our website, products, and services through analytics.
- To comply with legal obligations.
3. Sharing Your Information
- We share your information with trusted third parties (e.g., shipping companies, payment processors) only to fulfill your orders.
- We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
- We use secure encryption (e.g., SSL) to protect your data during transmission.
- While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.
5. Cookies
- Our website uses cookies to enhance your browsing experience, track preferences, and analyze traffic.
- You can disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights
- You may request access, correction, or deletion of your personal information by contacting us at hello@shanviera.com.
- You can opt out of promotional emails by clicking “unsubscribe” in our emails.
7. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to Privacy Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page.
For questions, contact us at hello@shanviera.com