At Shanviera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or create an account.

Non-Personal Information: Browser type, IP address, and browsing behavior (e.g., pages visited, time spent) collected via cookies and analytics tools.

2. How We Use Your Information

To process and fulfill your orders, including shipping and payment processing.

To communicate with you about your orders, promotions, or customer service inquiries.

To improve our website, products, and services through analytics.

To comply with legal obligations.

3. Sharing Your Information

We share your information with trusted third parties (e.g., shipping companies, payment processors) only to fulfill your orders.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We use secure encryption (e.g., SSL) to protect your data during transmission.

While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience, track preferences, and analyze traffic.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at hello@shanviera.com.

You can opt out of promotional emails by clicking “unsubscribe” in our emails.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

For questions, contact us at hello@shanviera.com