At Shanviera, we aim to deliver your orders promptly and efficiently. Below are the details of our shipping process.

1. Shipping Timeline

Orders are processed and shipped within 48 hours of order confirmation (excluding weekends and public holidays).

Delivery typically takes 7-15 days from the date of shipment, depending on your location and shipping method.

2. Shipping Locations

We currently ship to addresses within India. International shipping may be available in the future; please check our website for updates.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

Free shipping may be offered for orders above a certain amount, as indicated during checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.

5. Delivery Issues

If your order is delayed, damaged, or lost during transit, please contact us at hello@shanviera.com or (786) 425-1900 within 7 days of the expected delivery date.

We are not responsible for delays caused by incorrect addresses provided by the customer or unforeseen circumstances (e.g., natural disasters).

6. Customs and Duties

For future international orders, customers are responsible for any customs duties or taxes imposed by their country.

For shipping-related inquiries, contact us at hello@shanviera.com